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How to access (play, delete, download) video recordings via the BlackVue Web Viewer?

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    Take into consideration the following conditions before proceeding.

    • You have a BlackVue account and you are logged in.
    • Your camera is Cloud-compatible (DR650GW, DR650S, DR750S, DR900S, X Models,  X Plus models, DR770X Series, DR970X Series).
    • Your camera is registered to the Cloud (added to the camera list).
    • Your camera can be either Cloud-connected or offline.
    • Your camera must be powered on.

     

    Log in to your BlackVue account in www.balckvuecloud.com to access your camera over the web.

    Click Start Web Viewer located at the upper right corner of the page.

    NOTE: The interface is the same across Cloud-compatible camera models.

    1. On the landing page, the camera list will be shown. Click the camera of which video files you want to access.
    2. The camera's submenu will be displayed. Click the Playback button to show the recordings list.
      • Take note that the camera should be Cloud-connected to play videos saved in the Camera folder (SD card). If it is disconnected, Playback is only possible for videos saved in the Cloud or Live Event Upload folders.

     

    3. Press any video in the list to play.

    a) Live Event Upload folder recording file playback

    b) Cloud folder recording file playback

    c) Camera folder recording file playback

     

    4. Aside from Playback, there other options on what to do with the video recordings, which differ for each folder. Press the three dots in vertical position located on the right side of a recording file to reveal more options.

    a) Live Event Upload folder

        • Download - saving a copy to phone's memory
        • Move to Cloud - transferring a file to the Cloud folder (no expiration)
        • Share to Event Map
        • Delete

    b) Cloud folder

        • Download - saving a copy to phone's memory
        • Share to Event Map
        • Delete

    c) Camera folder

        • Download - saving a copy to phone's memory
        • Upload - saving a copy to the Cloud folder
          • Note: Delete is not an option for files recorded in the Camera folder

     

    For Multiple Files Selection

    • The procedures below are applicable across all Cloud-compatible dashcams. 

    For multiple recording file selection, click the (double-check) icon. Files will be selectable as the three dots in vertical position will change into a tick box icon.

    • Live Event Upload Folder - You can DeleteMove to Cloud, or Download multiple recordings at once by selecting multiple individual files or clicking the (double-check) icon again to select all recordings.

    • Cloud Folder - You can either Delete or Download multiple recordings at once by selecting multiple individual files or clicking the (double-check) icon again to select all recordings.

    • Camera Folder - You can only Download multiple recordings at once in the Camera Folder by selecting multiple individual files or clicking the (double-check) icon again to select all recordings. Upload option is only available for one file at a time.

     

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