- You will get notifications/alerts on the BlackVue app over the Cloud only if your dashcam is ON and connected to Wi-Fi hotspot that you have saved in Cloud service hotspot settings.
- Make sure that you have turned ON and properly customized the Push Notifications settings.
- You should be logged-in on BlackVue app in your Android/IOS smartphone and it should be connected to the internet to be able to receive the notifications over the Cloud.