We're here to help

How to check if the dashcam is connected to BlackVue Cloud or not?

    • The dashcam connects to BlackVue Cloud only when it is turned ON and in the range of the assigned internet Wi-Fi hotspot(s). 
    • You can check if your dashcam is connected to Cloud at the moment using BlackVue app or BlackVue Viewer.
      *If the camera icon is light blue, it means the dashcam is properly connected to Cloud.
        If the camera icon is grey, it means the dashcam is not connected to Cloud.
    • When the dashcam is disconnected from Cloud, you cannot access the recordings saved in the microSD card under the "Camera" folder.



    Powered by Zendesk