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What is Event Auto-upload and how to set it up?

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    This feature allows the dashcam to automatically upload live footage of D1 (480p) resolution @ 10fps (regardless of the resolution/frame rate settings of the dashcam) along with audio and GPS data to BlackVue Cloud, provided that the dashcam model and FW version are compatible with this feature and the dashcam is connected to the internet (BlackVue Cloud). 

    Compatible models:

    • DR650S-1CH/2CH FW ver.1.011 & later
    • DR750S-1CH/2CH FW ver.1.004 & later
    • DR900S-1CH/2CH FW ver.1.001 & later

    Compatible software:

    • App version: Android v.2.68 & later, iOS v.2.68 & later
    • Cloud Viewer (Windows) v.1.16 & later, Cloud Viewer (Mac) v.1.17 & later
    • Cloud Viewer Pro (Windows) v.1.06 & later

    How to set up?

     

    1. Select BLACKVUE CLOUD.
    2. Tap next to your camera name and select Camera settings.

    LAU-2.PNG

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    3. Select Event Auto-upload settings.
    4. Configure your desired settings and press OK.

     

    • Notes:
    • Live Auto-upload recordings are saved in a separate Cloud storage, thus the regular BlackVue Cloud Storage space is not occupied by them.
    • The number of replays and downloads of live auto-upload recordings count towards your monthly “File Replay/Download” limit i.e. 100 replays & downloads/month for free account.
    • The Live Auto-upload recordings stored on Cloud will automatically be deleted after the following period:
      • Free Account (Free Plan): 2 days
      • Subscribed account (Basic/Smart Plan) : 7 days

    *Live Auto-upload recordings can’t be deleted from the Cloud manually.

    Comments

    • Avatar
      Edison Man

      Already tried it, but no Live Auto-Upload setting appear, so what shall I do now? I really need to use this Live Auto-Upload! Please tell me how to get it working!

    • Avatar
      Vaughn Henry

      Live Auto-upload is not in my settings, how do i turn it on?

    • Avatar
      Noman

      Dear Customers
      Can you please tell us what version of app and firmware are you using?
      Please update to the latest app and firmware version and see if it helps in viewing the Live Auto upload settings.
      Let us know in case you still don't see them.

      Thank you

    • Avatar
      Sean May

      Hello Support, I am unable to find the Live Auto-upload under my account settings on app version 2.75

    • Avatar
      Vaughn Henry

      The option in your instructions above Is not available in in our app. I am on V 2.74

    • Avatar
      mso1830

      I couldn't find the option and I am using the latest versions of both the app and firmware. I bought my camera just for this feature.

    • Avatar
      Noman

      Dear Customers
      Can you please tell us if you are using iOS or Android. If you are using Android, please tell us the specifications of your phone and Android version for further investigation.

      Thank you

    • Avatar
      mso1830

      I am using an Android phone Samsung Galaxy note 8 64gb the Android version is 8.0.0

    • Avatar
      Sean May

      Android Samsung Galaxy Note 8 Android Version 8.0.0

    • Avatar
      Noman

      Dear Customers
      We have released a new app version 2.75. Please download it from the google play store, which should fix the issue. If the issue persists. Please send us the config folders inside the blackvue folder located in the SD card.
      Thank you

    • Avatar
      mso1830

      I found the option only under the camera settings through the cloud window not the camera settings under wi-fi. I guess it's my mistake not reading your instructions.