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Blackvue cannot/intermittently connects to Wi-Fi hotspot router.

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    Scenario: Hotspot router is properly configured but dashcam doesn’t connect to it at all or needs rebooting to connect.

    Troubleshooting

    1. Go to the hotspot router’s settings.
    2. Go to Wi-Fi settings (refer to the screenshot below).                                                                                                                                                                                                                                                                               1.png
    3. Go to channel.
    4. Manually change the channel to another random channel, save the settings and test the dashcam for a stable connection.                                                                                                                                                                                                               2.png  
    5. If the issue persist, repeat step 4, to switch to another channel and keep repeating until the dashcam gets a stable connection.

     

     Note: The above images (settings pages) are limited to Verizon Jetpack Mifi hotspot device.  Other devices may have different settings interface.