Scenario. Hotspot router is properly configured and connected to dashcam but the dashcam doesn’t connect to cloud.
- Go to the wifi router’s settings.
- Go to Advanced settings (refer to the screenshot below)
- Go to Manual DNS settings.
- Change the DNS IP address (main) field to the IP address 220.127.116.11
- Save the changes.
Note: The above images (settings pages) are limited to Verizon Jetpack Mifi hotspot device. Other devices may have different settings interface.