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[ISSUE] Firmware's cannot be properly downloaded from Blackvue website.


    Recently, there is a surge in complaints from customers where the downloaded firmware files from Blackvue website cannot be extracted, are incomplete or broken.

     This is due to a problem on the hosting server. We are in the process to fix this issue and the problem will be resolved very soon.

    Meanwhile, if you need any firmware urgently, you can request our CS team at cs@pittasoft.com for it.


    We thank you for your patience and understanding.


    • Avatar
      Robert Terracciano

      Do you know if this has been addressed or resolved?

      Cannot change settings in camera via WiFi due to error.

    • Avatar

      Hello Robert
      This issue has been resolved. However change in settings through Direct Wifi is not related to the firmware download. Please contact our CS team at cs@pittasoft.com for troubleshooting, if you are still facing this issue.

      Thank you