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New Cloud FOTA (Firmware upgrade via the Cloud)

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    Cloud FOTA upgrade is now available for DR900S and DR750S models, introducing an easy way to upgrade your firmware remotely.
    This means you will be able to update your dashcam over the Cloud starting from the next firmware version.

    All BlackVue users can already update their Wi-Fi-compatible dashcam firmware using FOTA (Firmware Over The Air): download the firmware to your phone using the BlackVue app, then connect to your BlackVue in Wi-Fi and update via the BLACKVUE WIFI menu. 

    Cloud FOTA greatly streamlines the upgrade process. 

    Compatibility and requirements:

    Dashcam model:

    In order to support Cloud FOTA, you must first upgrade the firmware using the “traditional” method (FOTA via direct Wi-Fi or using a computer to copy the firmware to the microSD card).

    • DR900S Series (DR900S-1CH, DR900S-2CH) with firmware 1.008 and up.
    • DR750S Series (DR750S-1CH, DR750S-2CH, DR750S-2CH TRUCK, DR750S-2CH IR) with firmware 1.013 and up.

    Cloud account: 

    You must have a BlackVue Cloud account and your dashcam must be registered and connected to the Cloud.

    How to use Cloud FOTA:

    Upgrading your firmware over the Cloud is actually simpler than doing it over Wi-Fi or with the BlackVue Viewer. 

    Here are the steps to follow:

    Cloud-FOTA-iOS-Screenshot

     

    • To use this feature, go to the BLACKVUE CLOUD menu in the BlackVue app (or Cloud Viewer in the desktop application).
    • When a new firmware is available, an icon will show near your dashcam’s name.
      Tap the 3-dot icon (⋮) > Remote firmware update > Update Now. The dashcam will start downloading the firmware and automatically apply it. You will be notified once the upgrade is successful or fails (once the dashcam goes back online after restarting).
      Make sure the dashcam is powered at all time during the upgrade process. 

    Of course, to use this feature, a new firmware must be available in the first place. If you try updating while your dashcam already has the latest firmware, a popup will open with the message “Firmware is up to date”.

    Comments

    • Avatar
      Edward Card

      I have repeated this procedure, as outlined above, multiple times. I have also tried to update the Firmware to the current v1.014 using this method: (1) Eject the SD Card from my DR750S-2CH Camera; (2) Place the SD Card within its Reader; (3) Format the SD Card using my PC (Surface Pro4, running Windows10); (4) Downloading Firmware v1.014 to my PC, unzipping the Folder, then (5) copying the BlackVue Folder onto the SD Card; (6) Re-inserting the SD Card into my Camera; (7) the Camera senses the Software on the SD Card, and Re-Starts; then, (8) it Re-Starts and starts repeating a woman's [Korean?] voice saying something unintelligible, over & over... This is SO FRUSTRATING! I cannot update my Cameras with the new Firmware, either over-the-Cloud, nor with a manual-type method! Please Help!

    • Avatar
      Chrisy Jones

      I am having the same issue, i have installed the current firmware in the app. but it wont let me remotely do the camera? It states that i need to update my firmware to version 1.013 or later but i am now at firmware 1.014.

    • Avatar
      Edward Card

      Chrissy J. - Thank you for your comment. When you say, "I am having the same issue, ...," are you referring to the difficulty that I'm having upgrading the Camera's Firmware to v1.014.
      Are you the saying that the Phone App (called, "BLACKVUE Over the Cloud") is  the latest version (v2.86), but the Blackvue Camera is not running it's latest Firmware (v1.014)?  The Phone App runs a Software (in this case v2.86); but, the Camera runs Firmware (in my case, the Firmware that came preloaded on the Camera).  
      Is the Phone App able to show you videos captured by the Camera, even if they're not both running their latest Software/Firmware versions?
      Are you able to (or, not able to) upgrade the Camera's Firmware to v1.014?
      Have you had the problem, which I described above, where the Camera re-starts itself, and then a female voice is repeating some sort of error message in another language [maybe, Korean[?]].
      Thank you for any information, which you might provide.

      Edited by Edward Card