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Firmware Upgrade via BlackVue App

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    Upgrading the firmware using an iOS or Android device 

    Click here for a step-by-step video tutorial. Makes sure your smartphone has a stable internet connection.

     

    A. Over the Cloud (Remote FW upgrade)

    This firmware upgrade procedure can only be performed remotely if the phone is connected to the internet and the camera is Cloud-connected.

    (NOTE: Only Cloud-compatible BlackVue models follow this method of firmware upgrade)

     Note
      When a new firmware is available, an icon will show near your dashcam’s name.
      The Firmware can only be upgraded when the dashcam is connected to Cloud.

    1. Open the BlackVue app. Select Cloud. Tap.

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    2. Tap Remote firmware update > Download.
    The dashcam will start downloading the firmware and automatically apply it.

    mceclip1.png

     

     Caution
    Please make sure the dashcam is powered on until normal recording starts after the upgrade is completed. Any power interruption may prevent the firmware upgrade from completing, resulting in a malfunction of the dashcam.

    3. You will be notified once the upgrade is successful. You can go to your Notifications ( > Notifications) to confirm if the firmware was updated successfully.

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    B. Firmware Over The Air

    This latest firmware can be downloaded and saved on the phone. The user has the option to connect to the camera via Direct WiFi to update the firmware soon after the firmware download is finished or do it at a later time.

    (NOTE: Only WiFi and Cloud-compatible BlackVue models follow this method of firmware upgrade)

    1. Open the BlackVue app.
    2. Tap  and select Firmware download.
    3. Select your dashcam model and the firmware language and tap OK.

    mceclip3.png

     

     Note
    •  Please select the firmware language currently installed in your dashcam. Once the upgrade is completed, you can change the firmware language from dashcam settings as described on FW Language

    4. Check the firmware version and release notes and tap Download to start downloading.
    5. After the download completes, tap Firmware upgrade to be taken to the screen on the right below. Make sure your BlackVue dashcam is on and nearby.

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    6. Go to your smartphone’s Settings then select Wi-Fi, and make sure the camera's Wi-Fi is turned on. 

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    7. Choose your BlackVue dashcam from the network list. The dashcam’s default SSID begins with its model number (e.g. BlackVue900X-******).
    8. Enter the password and tap join. After connecting to the camera's WiFi, go back to the app showing the screen on the middle image above and press Next. Click Upgrade to proceed further.
    * The default Wi-Fi SSID and password are labeled on the dashcam. To find them, unplug the cables and remove the front camera from its mount.
    9. Wait until the firmware upgrade is completed.

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    In case you downloaded the latest firmware remotely and decided to update the firmware at a later time, you can do the following procedures.

    1. Go to your smartphone’s Settings then select Wi-Fi, and make sure the camera's Wi-Fi is turned on. 

    2. Open the BlackVue app. Select Connect to camera >  > Firmware upgrade (FOTA).

    mceclip9.png

     

     Note
    •  The firmware version currently installed on the MicroSD card is shown first. Below it, the firmware version you downloaded in step 4 is shown.

    3. Tap Upgrade to apply the firmware upgrade.
    4. The dashcam’s firmware will be upgraded – this may take a few minutes. The dashcam needs to reboot to complete the firmware upgrade.

    mceclip10.png

     

     Caution
    Please make sure the dashcam is powered on until normal recording starts after the upgrade is completed. Any power interruption may prevent the firmware upgrade from completing, resulting in a malfunction of the dashcam.

    Comments

    • Avatar
      Edward Card

      I have repeated this procedure, as outlined above, multiple times. I have also tried to update the Firmware to the current v1.014 using this method: (1) Eject the SD Card from my DR750S-2CH Camera; (2) Place the SD Card within its Reader; (3) Format the SD Card using my PC (Surface Pro4, running Windows10); (4) Downloading Firmware v1.014 to my PC, unzipping the Folder, then (5) copying the BlackVue Folder onto the SD Card; (6) Re-inserting the SD Card into my Camera; (7) the Camera senses the Software on the SD Card, and Re-Starts; then, (8) it Re-Starts and starts repeating a woman's [Korean?] voice saying something unintelligible, over & over... This is SO FRUSTRATING! I cannot update my Cameras with the new Firmware, either over-the-Cloud, nor with a manual-type method! Please Help!

    • Avatar
      Chrisy Jones

      I am having the same issue, i have installed the current firmware in the app. but it wont let me remotely do the camera? It states that i need to update my firmware to version 1.013 or later but i am now at firmware 1.014.

    • Avatar
      Edward Card

      Chrissy J. - Thank you for your comment. When you say, "I am having the same issue, ...," are you referring to the difficulty that I'm having upgrading the Camera's Firmware to v1.014.
      Are you the saying that the Phone App (called, "BLACKVUE Over the Cloud") is  the latest version (v2.86), but the Blackvue Camera is not running it's latest Firmware (v1.014)?  The Phone App runs a Software (in this case v2.86); but, the Camera runs Firmware (in my case, the Firmware that came preloaded on the Camera).  
      Is the Phone App able to show you videos captured by the Camera, even if they're not both running their latest Software/Firmware versions?
      Are you able to (or, not able to) upgrade the Camera's Firmware to v1.014?
      Have you had the problem, which I described above, where the Camera re-starts itself, and then a female voice is repeating some sort of error message in another language [maybe, Korean[?]].
      Thank you for any information, which you might provide.

      Edited by Edward Card
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