We're here to help

A separate account in our Online Shop (www.blackvue.com/shop) is required to purchase BlackVue products directly from our main office in South Korea. To proceed with your purchase, follow the procedures below to create your Online Shop account. 

1. Visit our official website (www.blackvue.com) and click the 'account icon' located on the upper right corner of the landing page.
2. Click the "SIGN UP" button, and enter a valid email address and a password.
3. Read our web Privacy Policy by clicking on the "privacy policy" just above the REGISTER button.
4. After reading the policies, go back to the previous page/tab and click REGISTER. You can now start browsing BlackVue products.
5. To add your name, click Account details on the page after registration. Enter your first and last names as well as the Display name and click Save changes.
6. To add billing and shipping addresses, click Addresses.

NOTE: The account created via the BlackVue App, PC Viewer, or BlackVue Cloud website is different from the account created on our official website (www.blackvue.com). The first account allows a user to register a Cloud-compatible camera to access, modify, and saves its recordings and settings remotely. The second account is exclusive to our Online Shop purchases.

The third account with BlackVue is for our Help Center exclusive use. This account allows you to post a topic or comment on articles uploaded in the Community section of the BlackVue Help Center page.

A user can use the same email address to create all three accounts.