Haven
Before formatting the SD card, please take extra note of the following:
- Formatting the microSD card will delete all the recordings on the card, so make sure to back up the necessary files by saving them in the internal memory or on BlackVue Cloud (Cloud compatible dashcams only), or by transferring the files from the SD card to the computer before formatting it. Pittasoft Co., Ltd. is not responsible for the loss of video files that were not backed up.
- Formatting the microSD card at least once a month is recommended.
- Format the microSD card if the recorded video quality appears to be poor.
- It is recommended to use BlackVue microSD cards only. Third-party microSD cards, especially SanDisk microSD cards, may have compatibility issues with BlackVue dashcams.
- Pittasoft Co., Ltd. will not be held responsible for any problems caused by using another manufacturer's microSD card.
Format using the dashcam's format button:
For DR590, DR590W, DR650GW, and DR650S: Press the Wi-Fi/Format button on the side of the dashcam for 10 seconds until the dashcam beeps.
For DR750S, DR900S: Press the Wi-Fi/Format button for about five seconds and the camera will sound a voice prompt. Hold for another five seconds to format the SD card.
For DR750-2CH LTE, DR770X, and DR970X: Press the Format button for about five seconds and the camera will sound a voice prompt. Hold for another five seconds to format the SD card.
For DR750X, DR750X Plus, DR900X, and DR900X Plus: The SD card can only be formatted if the firmware in the SD card is different from the camera model. The camera will sound off "Dashcam Model Error". Then, press the Wi-Fi button for five seconds until the camera gives out a voice prompt. Press the same button again for five seconds and the camera will format the SD card.
Format via the BlackVue App:
NOTE: The function to format the SD card via the BlackVue app is made available from the X Plus Series models.
Cloud Mode (Logged in)
Click the three dots in vertical position on the right side of the camera of which SD card you want to format. Select Format microSD card on the submenu that appears. Read the warning pop-up and press Format to continue. The app will attempt to connect to the camera via WiFi. Press Join to proceed with the SD card format.
Wi-Fi Mode (No log in required)
Click the three dots in vertical position on the right side of the camera of which SD card you want to format. Select Format microSD card on the submenu that appears. Read the warning pop-up and press Format to continue. The app will attempt to connect to the camera via WiFi. Press Join to proceed with the SD card format.
Format using Windows Viewer:
1. Power off the dashcam and take out the microSD card.
2. Insert the microSD card into the microSD card reader.
3. Connect the microSD card reader to your computer.
4. Download and install the BlackVue Windows PC Viewer.
5. Run the program after installation and click SD Card Viewer.
6. Click the MicroSD icon , select the drive you want to format, and click the Format button.
Format using Mac Viewer:
1. Power off the dashcam and take out the microSD card.
2. Insert the microSD card into the microSD card reader.
3. Connect the microSD card reader to your computer.
4. Download the BlackVue MAC PC Viewer.
5. Run the program after installation and click SD Card Viewer.
6. Click the MicroSD icon , select the drive you want to format, and click the Erase button.
7. A pop-up window for confirmation will appear. Click Erase button to proceed.