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BlackVue Cloud Voice Call

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    Voice Call is a new function that replaces Two-Way Voice Communication for compatible models (as of this release, it is compatible with all the X Plus models). With Voice Call, you can start a conversation from your BlackVue App or Viewer with the driver via the BlackVue dash cam installed in the vehicle. 

    Two-way Voice Communication functions as a walkie-talkie feature that lets you send short voice messages a few seconds at a time. Voice Call, on the other hand, lets you converse without a limit of time, as in an actual phone conversation. 

    Now compatible with the Web Viewer

    The Voice Call feature introduces audio call compatibility with the Web Viewer, which should be especially useful for fleet management

     

     

    BlackVue App (iOS/Android)

    Cloud Web Viewer (Web browser)

    Voice Call

    Two-Way Voice Communication

     

     

    How to use Voice Call 

    To initiate a Voice Call, tap the microphone-shaped icon. It will check the connection and then the icon will slide to the right and turn blue, meaning you can start the conversation. 

    When you are done, tap the Voice Call icon again to close the connection or exit the screen.

    For Android

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    For IOS (IOS 15)

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    Note:

    Note to pre-iOS 15 devices owners:

    On iOS, you will be prompted to give permission to the app to access your phone’s microphone, in order for the Voice Call feature to work. Additionally, for pre-iOS 15 devices, whenever you access Live View, another pop-up will appear to grant “blackvuecloud.com” access to the microphone.

    The best course of action to avoid this repeating pop-up would be to update your device to iOS 15.
    If you cannot update your iOS version and don’t plan to use the Voice Call feature, we recommend that you select “Don’t Allow” when prompted to grant permission to access the microphone the first time. This way, the repeating pop-up won’t show when opening Live View.

    You can change the microphone permission anytime from the iOS Settings > BlackVue menu of your device.

     

    Voice Call in the BlackVue Web Viewer (blackvuecloud.com)

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    When you are done, tap the Voice Call icon again to close the connection or exit the screen.
    NOTES:

    • Make sure the dashcam’s microphone is activated. If turned off, you will still be able to speak to the driver but not hear back from them.
    • For best results, we recommend setting the dashcam’s speaker volume to the maximum.

     

     

     

     

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