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  2. BlackVue Cloud and Software
  3. Basic App Set-up

How to restore Cloud subscription?

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    Sometimes, an error occurs during a Cloud Plan subscription. The Restore Purchase option is available in the BlackVue App (Android and iOS) and the Web Viewer. 

     

    BlackVue App (Android/iOS) for Smart Plan

    *Profile tab > Click "Free Plan" > Go to Lite or Smart tab (depending on your subscription type) > Scroll down and click Restore Purchase to restore subsciption.

    NOTE: The Restore Purchase option in the BlackVue app is only available for the Lite and Smart Cloud Plans.

     

    BlackVue Web Viewer Restore Purchase for Fleet Plan

    *Account Icon (Upper-right corner) > "Subscription" tab > Restore Purchase

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    NOTE: The Restore Purchase option in the BlackVue Web Viewer is only available for the Fleet Cloud Plan.

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      Hasan Gülfidan

      I purchased cloud for £11.49 paid and it take out another amount for £20.49 so total I ended up paid 31.98 when I only wanted the cloud for 11.49 can u able to refund the second payment pls thanks.

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