We're here to help

  1. BlackVue | Help Center
  2. Getting Started
  3. BlackVue Cloud Service

Restore Cloud Subscription

    Follow

    Sometimes, an error occurs during a Cloud Plan subscription. The Restore Purchase option is now made available to the BlackVue App (Android and iOS) and the Web Viewer. 

     

    BlackVue App (Android) for Smart Plan

    * upload.wikimedia.org/wikipedia/commons/thumb/b/... > "Upgrade Plan" > Restore Purchase

    mceclip0.png

     

    BlackVue App (iOS) for Smart Plan

    * upload.wikimedia.org/wikipedia/commons/thumb/b/... > "Upgrade Plan" > Restore Purchase

    mceclip1.png

     

    BlackVue Web Viewer Restore Purchase for Fleet Plan

    *Account Icon (Upper-right corner) > "Subscription" tab > Restore Purchase

    mceclip2.png

     

    Was this article helpful?
    0 out of 0 found this helpful

    Comments

    • Avatar
      Hasan Gülfidan

      I purchased cloud for £11.49 paid and it take out another amount for £20.49 so total I ended up paid 31.98 when I only wanted the cloud for 11.49 can u able to refund the second payment pls thanks.

    Powered by Zendesk