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David Bower

July 05, 2017 09:56

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Hope someone can help with this. I am running DR650S-2CH connected to the cloud with a Mi-Fi hotspot. I run the Blackvue app on my Android phone.

I keep getting notifications that my Blackvue has disconnected or connected. This vibrates my phone which is annoying when it is charging on my bedside at night, it wakes me up, even when my phone is on silent with vibrate turned off. It also lights up the bedroom.

I don't mind getting a G-Sensor notification in case someone is trying to steal my car.

How can I disable this connect/disconnect notification?

Thanks

David

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3 comments

• 0
  
  Alan Hope November 29, 2017 11:37

  Hi David,

   

  I also get this problem intermittently, but normally when I'm driving along. Although I have raised this with Blackvue before,  I am told its because the phone is moving between 3G and 4G " this is rubbish of cause!, basically they don't know the answer -  its just another problem that has not had a fix yet.

  However with my own experiment I have found that if I format the SD card it appears to solve the problem if only temporary, perhaps you could try this as see how it goes?

  Good Luck...

• 0
  
  Alan Hope November 29, 2017 11:37

  Hi David,

   

  I also get this problem intermittently, but normally when I'm driving along. Although I have raised this with Blackvue before,  I am told its because the phone is moving between 3G and 4G " this is rubbish of cause!, basically they don't know the answer -  its just another problem that has not had a fix yet.

  However with my own experiment I have found that if I format the SD card it appears to solve the problem if only temporary, perhaps you could try this as see how it goes?

  Good Luck...

• 0
  
  David Bower November 29, 2017 11:41

  Alan, thanks. This was solved in this thread ... https://helpcenter.blackvue.com/hc/en-us/community/posts/115000205831-Connect-Disconnect-Notifications