When playing back on the windows viewer, the car location is set to the last position of the vehicle in the 1 minute video file. It does not update and show the location of the vehicle during playback.
Using THE SAME file on the iPhone the location is updated on the map in real time.
I am using:
DR650S-2CH AND a DR650S-1CH (problem is the same on two units). Firmware 1.006
Windows Viewer version 1.10, Windows 10 Pro
Does anyone else have this problem?
I have contacted support and I cannot believe the reply....
I have been asked to return the Dashcam(s) as it "may" be faulty... however as I told them, I already have 2, yes 2 brand new units, purchased separately, BOTH show the same problem.. I DO NOT believe there is any chance that both units would be faulty with exactly the same problem (and the files do play back on iPhone perfectly)....!!!
I am VERY disappointed with the technical support, to me this is far from technically competent support.