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WiFi is not working after upgrade firmware

Vyacheslav

September 17, 2017 14:00

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Hello.
I have upgrade BlackVue Viewer to new version recently and now my BlackVue DR450 1CH does not record geolocation. The blue indicator of WiFi working lights everytime. There is some error when I watching video via BlackVue Viewer. I attach the screenshot. Sorry, but it in Russian. This window with error appears every 1 second and blocks other buttons exclude YES and NO. Pls help me

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7 comments

• 0
  
  Chris September 18, 2017 06:18

  Dear Customer

  This script error is from Google Maps. Please download the latest viewer from the following website which should fix the issue.

  https://www.blackvue.com/download/blackvue-windows-viewer-cloud/ 

   

  Thank you 

• 0
  
  Vyacheslav September 18, 2017 06:59

  I have installed last version of Viewer Pro from 14 april 2017 already. The link that You sent me does not work.
  Vyacheslav.
  
  

• 0
  
  Chris September 18, 2017 07:41

  Please open the link below which should work

  https://www.blackvue.com/download/blackvue-windows-viewer-cloud/ 

  Thank you 

• 0
  
  Vyacheslav September 18, 2017 07:45

  I have opened it. It doesn't work.
  
  I've downlaoded Viewer Pro and I try to use it. Now I go to try to record a locate coordinates. 

• 0
  
  Smithb September 18, 2017 19:37

  The forum software is adding extra characters to the end of the link Normal is posting. In your browser, delete those extra characters. Last character should be the slash.

  Or, go to the BlackVue.com home page, click Support, then Downloads, and find the Viewer from there. Current version is 1.11.

  Brad.

• 0
  
  Chris January 03, 2018 07:03

  Dear Customer

   This error is from google maps and it could arise if your browser is out to date. Please upgrade the internet explorer on your PC to the latest which will fix the issue.

   

  thank you