Parking mode enabled whilst driving

Greg Wake

• August 22, 2017 09:55

I drive along and after sometime my blackvue states Parking Mode Enabled.
I've tried fiddling with the sensitivity settings but it doesn't seem to make any difference.
Why would it do that when I'm actually driving?

Thanks for any pointers

0

• 

  Chris

  • August 23, 2017 10:13

  Dear Alexander Melvin ,

  Thank you for choosing BlackVue.

   

  Please do the following steps to upgrade the firmware (factory reset/troubleshooting)

   

  1. Turn off the dashcam and take out the SD card. Connect it with the computer by using the micro SD card reader.

   

  2. After getting the backup your necessary recordings saved on the SD card, format it as FAT32[windows] / MS-DOS(FAT) [MAC] using the format tool in BlackVue PC Viewer program (please refer to the attached pics).

   

  3. Download the latest firmware for your dashcam model from our website : https://www.blackvue.com/downloads/#1460710341510-e242903f-5343

   

  4. Unzip the downloaded firmware and copy the "BlackVue" folder into the SD card.

   

  5. Insert the SD card in the dashcam and power it up.

   

  If the issue recurs, please send us the "Config" and "System" folders from the BlackVue folder inside the SD card.

   

  Thank you
  
  

  0
• 

  Greg Wake

  • August 29, 2017 07:32

  Not sure where you got my name from, it's not Alexander Melvin!!

  The suggestion you made did not work.  

  Where can I send the System/Config as requested?

   

  Thanks,

  Greg

   

   

  0
• 

  Greg Wake

  • September 04, 2017 02:41

  Any updates on this?

  I did respond via e-mail but haven't heard anything.

  0
• 

  Chris

  • September 04, 2017 04:17

  Hello Greg

   My apologies for misstating your name.

   If you sent an email to CS, can you please tell me your ticket number so that we can follow up with your case on urgent basis.

   

  Thank you 

  0
• 

  Greg Wake

  • September 04, 2017 06:18

  Can you please advise the email address?

  I just posted to this forum, I didn't send an e-mail.  

  As per my previous comments, I have done what was asked, it didn't work and I have attempted to send you the System/Config directories.  My e-mail hasn't bounced so I assume that you have that somewhere.?

  I didn't receive a ticket number for any of this.

  0
• 

  Greg Wake

  • September 05, 2017 06:12

  Still no acknowledgement that you've received my last post and/or the ZIP file that you requested.  ???

  0
• 

  Chris

  • September 06, 2017 00:56

  Hello Greg

   Please send an email to cs@pittasoft.com. I have checked your email on our CS forum but couldn't find it. Once you send an email, you will receive a ticket number. Please let me know the number so that we can expedite the response.

   

  Thank you 

  0

Please sign in to leave a comment.