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Registering my camera on cloud view

Hi

 

I am trying to register my camera on the app for cloud view.  My camera is not very good and the QR code itsnt being picked up.  I want to register it manually, I have the serial number but i cant find the cloud code anywhere.  What do i do?

 

Thanks

 

 

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6 comments

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    Anders Bruun

    Just manually type in the digits that are written below the QR code.

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    Yasin Sallu

    thanks, ill give that a try.

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    Yasin Sallu

    I've checked the QR code. But there are no numbers there.

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    Anders Bruun

    I have the code on both the label on the camera and on a sticker in the box.

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    Yasin Sallu

    That's strange. I only have the sticker on the camera, which doesn't have any digits. I've emailed blackvue regarding the matter and waiting for a reply.

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    Chris

    Hello Yasin Sallu,

    Please send us a screenshot of the dashcam's SSID (MAC Address) as well at cs@pittasoft.com 

    *To find the SSID (MAC Address), turn on the camera and turn on the Wi-Fi in your smartphone. You will see camera's SSID in the available Wi-Fi networks section of your smartphone.

    Thank you

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