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Upgraded to pro version and i can no longer see my dashcam

Ive upgraded to the pro version for the week trial and my camera no longer shows in live view, ive noticed the icon for my camera has gone from colour to black and white and i can not see any data from it in the pro version of the application on my desktop, i was using the free version and could see the camera live but that is also not working.

any ideas?

i have removed and created the internet connection to my home network hotspot but the camera isnt showing. I can connect to it via the app but the cloud service is rendered useless now.

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