Push Notifications

GloryUprising

• August 17, 2018 14:49

Anyone having issues turning on push notifications?

When signing back into the app (I used the PC cloud viewer) I am not able to set up push notifications.  When I try to turn on notifications, I get the "loading" spinning wheel forever and I can't get to any other part of the app.  I can force close the app and then go back into it.

The app can connect to the camera via cloud and wifi normally.  Just cant seem to set up push notifications.

Pixel 2XL - Android "Pie" - Latest  OS - Blackvue App updated to latest version.

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  Chris

  • August 20, 2018 04:14

  Dear Customer

   We have received a few complaints from customers having Google Pixel phone who encountered this issue. Our app development team is working on a solution and hopefully it will be fixed soon.

   

  Thank you for the patience and understanding

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  Michael White

  • August 26, 2018 02:12

  I too am having problems with push notifications. The 'loading spin wheel' then the app has to forced closed. Using the same phone (Pixel 2XL) and Pie with v2.76. I bought this camera (Dr900s 2CH with Blackvue battery) for push notifications & it doesn't work. Hope it gets fixed asap!

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  Adam Harrison

  • October 22, 2018 15:51

  This issue affects the Pixel 3 XL as well.  Is there any update to get this fixed?

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  Michael White

  • November 19, 2018 18:29

  It is finally working! I have a Google Pixel 2XL with Android version 9. 

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