This is the original message that I sent to support, but not much is happening. Any ideas?
Camera is about 3 years old. DR650S-2Ch and it has been awesome. I have the blue GPS light, but it will not boot up past that. I have tried all the tips on your site, and still no luck. I have tried several new SD cars formatted from the viewer, with no luck. I even tried different positions on the power cord, and it still just gives the blue light. I think it may be dead.
Do you have a repair or replacement policy? Or do you offer a discount on an upgrade? I love the camera, but wish that it would have lasted a few more years. I have a different camera in another vehicle and it is at 6 years old and still does great.
I look forward to your reply and I hope we can get the camera back up and working.