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Blackvue wifi app not working

Using iPhone 7+ iOS 12, updated the Blackvue app to 2.78 then 2.79, my phone can connect to my DR900S 2ch via wifi, but when launch Blackvue Wifi from the app, it said it’s not connected, anyone got the same issue?

23 comments

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    bon

    same phone and same issue

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    Andy Rivett

    I have the same issue and cannot connect to to app, says not connected however wifi is connected successfully, tried on several Apple phones with ios 12 and camera setups 

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    Dan

    Yep same issue here, yet another poor update from Blackvue.

    Does anyone actually test this rubbish before you release it.

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    Dan

    How exactly am i supposed to update the firmware on the camera now i cant connect through Blackvue Wifi (without overwriting all my settings on the camera?)

     

     

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    Ernst W. Erdmann

    Same problem here 


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    Margaret Case

    Yes!  Same issue with recent iPhone and IOS 12.  My phone shows that the BlackVue wifi is connected, but the app says it isn't.   Kind of a problem since I have to be able to open the wifi part of the app for several reasons including connecting to the Cloud service. Grrrrrrrrrrrr.    :(

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    MambaJambo

    same Problem here :(

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    crag robinson

    exact issue here, says connected to wifi on iphone but not on the blackvue app

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    Margaret Case

    I wonder if they check these threads.  It seems that they're going to have to fix this on their end.  Just got the camera a couple of weeks before the release of IOS 12.  Not happy.

     

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    crag robinson

    hopefully they will, had ours about 6 weeks now, when it works it's great, when it gets messed up with these release patches it's a right pain.  

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    Robin

    The support team said there will be an update on Friday

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    ST

    Same issue also. Hopefully this gets rectified soon.

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    ST

    Same issue also. Hopefully this gets rectified soon.

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    RG

    I am having the same issue as well.

     

    Hardware Info:

    BlackVue 750S-2CH

    Firmware 1.011

     

    iPhone X

    iOS 12.0

    BlackVue App v.2.79

     

  • 1
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    Chris

    Dear Users

    Our apologies for the inconvenience.

     This is a bug in the app which will be fixed soon. We will release a new version v2.80 tomorrow in which this issue will be solved.

    Thank you 

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    RG

    Thank you so much for being on top of this issue. We all appreciate it.

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    ST

    Thanks for the update Norman

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    ST

    To all on thread - Update is now available via IOS - it just showed up - update now.

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    RG

    I just upgraded the BlackVue app to v.2.8 @ 3:24pm Pacific.

     

    It still kicks me out to the Settings for BlackVue instead of the WiFi connection.

     

    However, once I manually connect to the BlackVue unit's WiFi, I am able to access the its files and live viewing. Cool!

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    Margaret Case

    Wait, what?  What do you mean "manually connect"?

     

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    RG

    When you are not connected to the camera's WiFi and you power up the app, it will say, "Not connected to BlackVue Wi-Fi. Please connect to BlackVue Wi-Fi and try again." When you click yes, it takes you to the iOS settings for the app instead of the WiFi selector. So you need to get out of it and go to the WiFi selector.

     

    So you must connect to the camera's WiFi first so you don't go through that and go straight into viewing the BlackVue WiFi function.

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    crag robinson

    still not working on my blackvue app, when you put password in and tap join, it freezes on the settings page,apps been updated too. can't get back into settings unless i switch iphone off then back on.

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    John A Briscoe Jr

    I have BlackVue 900DR and BlackVue's app v2.83 and I'm still having problems with WiFi.  Also, I have 8plus.

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