I should start by saying when I discovered BlackVue, I was pretty excited because it seemed like the camera that had it all, especially in combination with PowerMagic Pro. (I have a DR900S-1CH.)
Two months in, my PowerMagic Pro died and I've been quietly becoming disgruntled with the camera itself in recent months based on its horrible performance. And support hasn't been super helpful, so I'm hoping my luck changes here...
Manual recording a joke
It wasn't until after several incidents when I discovered triggering Manual mode starts a recording. I want it to save the current recording, which I've set to 3 minutes. How is this not a thing? How it the current functionality of Manual recording ever useful? Is there a solution for the simple (obvious) use case of wanting to mark a clip that is currently being recorded as saved?
Camera not actually recording
Despite all the settings for recording all the time being on, I have a consistent stream of clips from March-April when I initially set up the camera, but nothing since then. I have one random clip from this morning, but nothing else. Could it be the older clips are marked as saved and my card is full, thus not recording any further? There just seems to be no indication of what's actually going on, so it's super frustrating.
Firmware not updating
I downloaded the 1.012 firmware and proceeded to upgrade. It finishes the process, the camera reboots, but checking the firmware shows the original firmware of 1.001. Any known workarounds?
Is it not possible to delete individual clips? In the hamburger menu in the camera view, I see a "Delete file" option (which doesn't seem to be in the right spot to pertain to a single file), but even choosing that doesn't really seem to do anything.
I figured it would be worth just wiping the whole camera and starting over, but I don't see an option for "Factory reset", nor do I see a way to format the card. Tips, aside from pulling it out, finding an adapter and hooking it up to a computer?