I have 2 issues with my cam :
1. Image issue : On day 1 I noticed an issue when I enable the HDR feature : A BIG red tint comes on screen from time to time. I have found lot of people with the same issue.I noticed that this issue occurs when driving but also in Parking Mode ( timelapse ) => I can't use the HDR mode at all.
I have contacted the Official Distributor for my country ( where I bought it ) immediately : Very difficult to have responses, I had to make a call after 3 weeks without a single response from my emails. He just told me that blackvue is aware and that I need to wait for a firmware upgrade.
=> REALLY ?
See : Image OK
Image NOT OK
2. GPS Issue : Other than previous issue, the cam has been working fine for 10 days. After 10 days, the GPS suddendly stopped working when I was driving on the highway. Just showing -- km/h on the screen since then.
tried to change the card, to check settings, to disable the could, to re-apply the last firmware version, etc...
When I restart the cam the Blue GPS Led blinks, but once the it starts the recording, the GPS led stays OFF all the time.
I then contacted the official Distributor again who just told me to put the cam somewhere else. HOW COME ? If the Cam's GPS has been working fine for 10 days at this place, there's no reason it's not working anymore other than faulty GPS Unit.
I need a solution to get a fully fonctionnal cam and I feel that Blackvue is just trying to waste my time. I'm having issues with your ( most expensive ) cam since day 1 and nobody cares... I'm considering to open a PayPal case to see what my options are.
I'm really worried that I choose your brand for my first Dashcam.