Having issues with my DR750-2CH LTE. The front camera is now showing video with a white tint, so can't see anything. What could be the issue? Could it be due to a recent firmware update? How do I fix this please?
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6 comments
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Kim R Hello! Is the entire screen of the recording appears to be white only? Have you tried to revert it to the previous firmware? Please send more details of your issue (attach a copy of the recording and/or screenshots) to our Customer Support Team (cs@pittasoft.com) for further checking and assistance. Thank you!
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Frederick Toh Same issue of front cam white screen. Not sure when it happen. Check app, apparently 1 week ago have already white screen.
Back cam working well.
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Tahmid Meah Have you managed to sort this issue? I’m having the same problem
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Tsobo Hi this happened a while ago and not sure what was the issue but it was resolved. I wlll say though that blackvue have a tendency of pushing very buggy firmware, so I would be very cautions to do an an update, until I am sure its safe!
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Steele Nickle Have you been successful in resolving this matter? I am also experiencing this issue.
https://helpcenter.blackvue.com/hc/en-us/community/posts/4406704858137-Front-camera-white-can-t-see-anything-backrooms
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Lily Smith Have you succeed in resolving this matter? I am experiencing the exact same issue.
Save the link: https://helpcenter.blackvue.com/hc/en-us/community/posts/4406704858137-Front-camera-white-can-t-see-anything-backrooms
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