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Steady blue and red light, no wifi after OTA firmware update

I was on 1.015 I believe, and updated to 1.018 via OTA. Download the firmware on my phone, did the process of installing for the camera. Camera said it was formatting, turned off, turned on, said it was updating and to not power off, and after about 20 min nothing has happened. Just a steady blue and red light. Camera worked wonderful for the last 2 years, no issues whatsoever until I tried to update it.

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    Hello Matt! Something could have gone wrong during the update. Have you retried the entire process by formatting the SD card, and reloading it into the camera? Send an email to us ( or call us at 1 (844) 694-4469 to speak to one of our agents. Thank you!

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