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DR900x-2ch + CM100LTE not connecting to cloud

I've bought two and they are not connecting to the cloud. I have at&t service for both of them 15gb of data and they were working perfectly until about a week ago both of them stopped working. They both have over 10gb of data at the moment.

The camera icon is just grayed out. I'm really hoping you all can resolve this because I've paid ALOT of money (ive also bought two blackvue battery magics) for this to not be working properly.

4 comments

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    Cuke2u

    Hi, purchased a DR750X Plus and the CM100LTE here in the UK however I've had so many issues with the LTE unit that I've send it back. When it is connected to mobile, we use Vodafone here in the UK, it never let me access live view through the cloud. Frequently the 4g kept disconnecting after about a day, when it did my wifi connection also refused to connect.

    Given up..

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    chris giannopoulos

    same problem here im over it , very disappointed in blackvue. don't know what else to do

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    chris giannopoulos

    I NEVER REALIZED SO MANY PEOPLE ARE HAVING SO MANY PROBLEMS WITH THIS BLACKVUE CLOUD.

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    Ade Adeleke

    I have the 970x and the cloud module CM100LTE. I am based in the UK on a Vodafone network.
    Whilst this setup has been working perfectly for six months, I tried to connect to it today and I had no cloud connection. I checked to ensure my smart Vodafone sim was active, tick. I rebooted the unit to reset the CM100LTE module, twice and I still am not able to connect to the clouds.

    I have emailed Blackvue for assistance. I will call Vodafone to ensure there isn't any data issues from their end. I'll report back once I've figured out the fault.

    The following morning I checked and all seems well. I guess it was an issue with the Blackvue network. As I can now connect to the cloud.

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